Visiting Guidelines

Visiting guidelines are in place to protect the privacy of patients, and to provide a restful, healing environment while allowing patients the comfort of welcomed visitors.

Children are welcome to visit family members. We ask that children under the age of 12 are supervised and within control of an adult at all times.

The nurse responsible for each patient's care reserves the right to limit visitation based on the needs of that patient and other patients on the unit. Visitors who are not compliant with rules, are loud or disruptive, or disturb the privacy and rest of patients will be asked to leave.

Patients have the absolute right to limit or decline visitors.

Any individual, child or adult who has symptoms of or has been exposed to a communicable illness or infection should not visit hospital patients. Symptoms may include coughing, sneezing, runny nose, fever, rash, diarrhea, or vomiting within the past 24 hours.

Visitors are asked to check with a nurse before bringing food, beverages, medications or electrical appliances to patients.

Each unit may have its own specific guidelines for visitation. 2-3 visitors per patient are typically allowed in the patient's room. Other visitors may wait in designated waiting rooms, the lobby or the cafeteria. For the safety and comfort of our patients, visitors are asked not to congregate in the hallways or wait in patient care areas.

Visitor Parking

Complimentary parking is available for patients and visitors. Please refer to the campus map   for information regarding parking.

Gift Shop

A variety of gifts, flowers, toys, snacks, toiletries, and greeting cards are available for purchase at our two gift shop locations:

  • TriStar Centennial (Tower) – 2nd floor
  • TriStar Centennial Women's & Children's – 1st floor (main lobby)

Food Court Hours

Tower Food Court – 2nd floor
7 am - 8 pm, Daily

Women’s Hospital Food Court – 2nd floor
7 am - 9 am and 11:30 am - 1:30 pm, Monday – Friday

“That Good Coffee Place” – 1st floor of TriStar Centennial Tower
6:30 am - 5:00 pm, Monday – Friday

24/7 vending machines are available in the following locations:

  • Tower Food Court – 2nd floor of TriStar Centennial Tower
  • Early Morning Admissions – 1st floor of TriStar Centennial Tower
  • TriStar Centennial Women's & Children's – 2nd floor near outpatient surgery
  • TriStar Sarah Cannon Cancer Center – 1st floor lobby

Wi-Fi Access

Complimentary Wi-Fi access is available for patients and visitors.


The chapel is a quiet place for reflection, prayer and meditation. It is open 24 hours every day and is located on the first floor of TriStar Centennial Tower. To reach a chaplain, please call (615) 342-3911.

Tobacco-Free Policy

In keeping with our campus-wide tobacco-free policy, the use of tobacco products is not permitted inside or outside the hospital or in buildings owned by the hospital.